Suggestions and Complaints

You may submit your suggestion or complaint in person, via an online submission, or by letter addressed to Banco Português de Fomento, S.A. Check all our contact details here.

If you wish to submit your request online, please complete the following form:

Nature of Contact (please select):*

Name:*

Entity Identification:

Full Address for Response Issuance:*

Email Address:*

Description:*

File:*

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Data Protection and Consent
Banco Português de Fomento, S.A. (BPF), as the data controller, collects the information provided in this form exclusively to process the submitted request, as well as to send institutional and promotional communications related to financial products and services managed or offered by BPF.
With your consent, the data may also be shared with the Mutual Guarantee Company (SGM) for commercial contact purposes aimed at presenting financing solutions.
By submitting this form, you acknowledge that you have read the information above and authorise the processing of your personal data, including, if applicable, your image, for the purposes indicated.
You may, at any time, exercise your rights, including the right to withdraw consent, by contacting BPF’s Data Protection Officer via email: protecao.dados.pessoais@bpfomento.pt.
For more information on how your personal data is processed, please consult our Privacy Notice.

By subscribing, I confirm that I have acknowledged the information provided, agree to receive electronic communications, and authorize the processing of my personal data under the terms and for the purposes mentioned.